Privacy Policy

Privacy Policy for MaxX Real Estate

Last Updated: June 12, 2025

1. Who We Are

MaxX Real Estate (“we,” “us,” or “our”) is a real estate company based in Dubai, UAE, operating through our website https://maxxuae.com. We are committed to protecting your privacy and ensuring compliance with UAE data protection laws, including Federal Decree-Law No. 45 of 2021 (PDPL) and other applicable regulations6.

Contact Information:

  • Company Name: MaxX Real Estate LLC
  • Registered Address: [Your Physical Address in Dubai]
  • Email: privacy@maxxuae.com
  • Phone: +971 56 897 4676

2. What Personal Data We Collect and Why

We collect personal data to provide real estate services, respond to inquiries, and improve user experience. This may include:

Types of Data Collected

  • Personal Identifiable Information (PII): Name, email, phone number, nationality, and address.
  • Property Preferences: Budget, location interests, and property requirements.
  • Financial Information: Payment details (if applicable for transactions).
  • Technical Data: IP address, browser type, device information, and cookies.
  • Communication Data: Messages submitted via contact forms or emails.

Legal Basis for Collection

  • Contractual Necessity: To process property inquiries, sales, or rentals.
  • Legitimate Interest: For marketing, analytics, and service improvements.
  • Consent: Where required (e.g., newsletters or third-party data sharing).

3. How We Collect Data

Comments & Media

  • WordPress does not collect personal data by default. If users upload media, files may be publicly accessible.

Contact Forms

  • We retain contact form submissions for 6 months for customer service purposes unless longer retention is required by law.

Cookies

We use cookies to:

  • Enhance site functionality (e.g., login sessions).
  • Analyze traffic via Google Analytics (users can opt out here).
  • Third-party cookies (e.g., social media plugins) are governed by their respective policies58.

4. Who We Share Your Data With

We may share data with:

  • Service Providers: Payment processors, CRM platforms, and analytics tools.
  • Legal Authorities: If required by UAE law (e.g., Dubai Land Department regulations)36.
  • Business Partners: Trusted real estate agents or developers, with user consent.

We do not sell personal data to third parties.

5. Data Retention & User Rights

Retention Periods

  • Transactional Data: Up to 5 years (per UAE financial regulations)6.
  • Marketing Data: Until consent is withdrawn.

Your Rights Under PDPL

  • Access, Correct, or Delete your data.
  • Opt out of marketing communications.
  • Object to automated profiling (e.g., property recommendations).
    Requests can be sent to privacy@maxxuae.com.

6. International Data Transfers

Data may be transferred outside the UAE to cloud servers (e.g., AWS or Google Cloud). We ensure safeguards like:

  • Data Encryption (SSL/TLS).
  • Binding Corporate Rules for EU transfers (if applicable)6.

7. Data Protection Measures

  • Technical: Firewalls, encryption, and secure access controls.
  • Organizational: Staff training and confidentiality agreements.
  • Breach Protocol: Immediate investigation and notification to authorities if required613.

8. Third-Party Data & Automated Decisions

  • Advertisers: We may use aggregated data for targeted ads (opt-out via NAI).
  • Automated Profiling: Used to personalize property suggestions; users can request human intervention.

9. Regulatory Compliance

  • Adheres to UAE PDPL and Dubai Real Estate Regulatory Agency (RERA) guidelines312.
  • Disputes resolved via Dubai Rental Dispute Settlement Center (RDSC)12.

10. Contact Us

For privacy concerns or to exercise your rights, contact:
Data Protection Officer
MaxX Real Estate LLC
Email: privacy@maxxuae.com
Phone: +971 56 897 4676

Updates to This Policy

We may update this policy to reflect legal changes. Check this page periodically for updates.

This policy is effective as of June 12, 2025.

Latest Posts